FAQ

What ingredients are in your ballz?
Happy Cacao: Organic Raw Cacao Powder, Organic Raw Cacao Nibs, Raw Almonds, Raw Walnuts, Medjool Dates, Organic Chia Seeds, Organic Pink Salt. 
Matcha Warrior:  Organic Raw Matcha, Raw Almonds, Raw Walnuts, Medjool Dates, Organic Chia Seeds, Organic Pink Salt. 
Sesame Mama: Organic Sesame, Organic Sesame seed, Raw Almonds, Raw Walnuts, Medjool Dates, Goji Berry, Organic Chia Seeds, Organic Pink Salt. 
Peppermint Cocoa: Organic Raw Cacao Powder, Organic Raw Cacao Nibs, Organic Peppermint Oil, Raw Almonds, Raw Walnuts, Medjool Dates, Organic Chia Seeds, Organic Pink Salt. 
Summer Rose: Organic Rose Water, Rose Tea Petals, Raw Almonds, Raw Walnuts, Medjool Dates, Organic Chia Seeds, Organic Pink Salt. 
Carrot Cake: Organic Cinnamon, Organic Nutmeg, Organic Ground Ginger, Raw Almonds, Raw Walnuts, Medjool Dates, Organic Chia Seeds, Organic Pink Salt. 
Nuts for Banana: Organic Banana Chips, Roasted Almonds, Medjool Dates, Organic Chia Seeds, Organic Pink Salt.

How many calories are there in your products?
Yes, you will find it included under the images of each product. Our superfood ballz are 100 calories each, protein ballz are 120 calories and our brownies are 350 calories each.  

How does delivery work?
We offer a $20 flat rate for door-to-door HK island shipping. It is free for orders over $300, or free in-store pickup from our Wanchai Kitchen Cafe. All our ballz are freshly hand-rolled, so we expect a 2-3 business day to prepare your order. We will contact you on the date of your purchase to confirm the best shipping time for you.

What if I need my order rushed?
No problem at all! while we cannot guarantee, we will do our best to cater to your needs. Just shoot us an email or WhatsApp at +852 92081265.

What kind of payment do you take?
Through our website, you can pay with any credit cards or PayPal accounts via our trusted Shopify platform. We also do take cash-on-delivery if you choose to, but you will have to shoot us an email or WhatsApp at +852 92081265.

I didn't receive a confirmation email?
Please let us know by email and we will respond to you within 24 hours. 

What does it mean when your product are raw?
When food is heated above 117F, the food's natural enzymes and nutrients will be removed. This is why we advice to keep our treats refrigerated when possible,

How long does your ballz last?
Since there are no preservatives added, we suggest you keep in the fridge for up to the best-of date on your package or one month in the freezer.

Are all your ballz vegan?
Yes! All our ballz are also gluten-free, dairy-free with no added sugar. We only pick the best quality ingredients and use organic superfood when possible.

Do you deliver outside of HK Island?
Currently we can only support HK island delivery. We hope to expand to allow for other parts soon!

Is there such thing as eating too much ballz? 
It's hard to stop after one. We know. We suggest freezing your ballz (harder to eat so many when they're harder) and sharing is caring? If you have better tips let us know :)